Quality Management System

Hydrafeed’s Quality Management System is supplied by MQF Corporate Services Ltd

ISO 9001

ISO 9001 is the International Standard for Quality Management Systems.  To find our more about ISO 9001 certification and standards please visit NQA’s website.

Quality Policy

Hydrafeed Ltd is a privately owned business manufacturing and importing CNC machine tool automation equipment and the manufacture of precision machined components for a variety of industry sectors.

Hydrafeed Ltd is committed to providing customers with products and services in a reliable, consistent and efficient manner in order that customer satisfaction is maintained at all times. We are dedicated to being a leading and guiding company providing quality automation systems and precision machined components.

We aim to achieve the above by implementing a quality management system that complies with the international standard ISO 9001:2015. The scope of our QMS is “the manufacture, supply, installation and service of magazine Barfeeds and associated automation products connected to CNC manufacturing equipment.  Abrasive belt machines, rotating work holding products and barrel finishing machines.  Precision machined components for a variety of industry sectors”.

We also commit to monitor the effectiveness of our quality system and to act with integrity to continually improve our operations and to meet the requirements of our customers, as well as our legal and regulatory and any other applicable requirements. We will also monitor and continue to develop our quality system to ensure it remains effective. Only by providing an outstanding service and product quality will we achieve our aims of long term success and sustained improvement.

All personnel within the company are responsible for the quality of their work.  We provide training and have established systems to assist all personnel to achieve the standards required. While we endeavour to consistently meet and exceed our customers’ expectations, we have to recognise that we don’t always achieve our own standards. When a customer complains, we are committed to investigating the complaint and will do our best to rectify the situation and to learn from it.

The policy, organisation and procedures necessary to achieve the requirements are described in our quality management system. Quality objectives of the company are agreed annually at Management Review Meetings and reviewed for effectiveness. At these meetings, we ensure that this policy and the quality objectives remain compatible with the strategic direction and the purpose and context of our organisation.

Our Quality Administrator is responsible for monitoring the quality system and reports regularly to the Senior Management team on the system’s implementation, status and effectiveness.

Signed:                  M Page              Date: 30/11/17
Martyn Page (Managing Director)

First Issued Date:  09/03/15              Issue 2

 (This policy is reviewed annually at the Quality Management Review meeting)

 

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After a year in service we are extremely happy with not only the performance of our MSV80 servo Barfeeds, but also the superb level of friendly and attentive support afforded to us by the staff at Hydrafeed. Due to this we now look to standardise our workshop with Hydrafeed Barfeeds.

David Hambrook, Managing Director
Glenthorpe Engineering Co Ltd

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